WIndows 8.1: Synthesia has detected a problem and must close

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Laserbeak43
Posts: 102

Post by Laserbeak43 »

Hello,
I've just installed Synthesia on a brand new computer and tried to run it. I get an error saying
Synthesia has detected a problem and must close:
Couldn't find control 'settingsList
I have no idea where I find the answer to this. I've tried browsing around the xml files and the config utility but can't seem to figure it out. Could anyone help? Here's my log.txt:

[INFO ] 2015-Jan-19 16:09:39 Pre-log:
src\main.cpp:345: Starting main()
src\main.cpp:348: Initializing user settings system
src\main.cpp:351: Retrieving log filename
src\main.cpp:356: log filename: C:\Users\malik\AppData\Roaming\Synthesia\log.txt
src\main.cpp:357: Constructing dynamic portion of popup error box message
src\main.cpp:361: Initializing logger

[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:367: Initializing simple settings system
[INFO ] 2015-Jan-19 16:09:39 src\SimpleSettings.cpp:207: Loading machine list.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:203: 'machine' not found.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:248: Resource not found. Returning empty document.
[INFO ] 2015-Jan-19 16:09:39 src\SimpleSettings.cpp:207: Loading settings list.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 294 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:374: Starting Synthesia 10.1 - r3320
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:375: Built Jan 6 2015 18:38:19
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:381: Running in Windows Vista.
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:395: Command line: '"C:\Program Files (x86)\Synthesia\Synthesia.exe" '
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:437: Attempting to process the command line.
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:469: Initializing HTTP services
[INFO ] 2015-Jan-19 16:09:39 src\main.cpp:508: Creating shared state.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:203: 'languages' not found.
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:194: Loading track settings file.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 62 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:197: Loading bookmarks2 settings file.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 55 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:201: No bookmarks found. Attempting to migrate from v1 bookmarks.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 57 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:205: Loading saved scores file.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 54 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:208: Loading users.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 46 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:211: Loading song progress cache.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 58 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:214: Loading devices.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 385 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:218: Loading song info.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 58 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:222: Loading song play history.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 52 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:226: Loading watched folder list.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 310 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:230: Loading local auto-saved finger list.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:207: File found: 60 byte(s).
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:234: Loading default input bindings.
[INFO ] 2015-Jan-19 16:09:39 src\UserSettings.cpp:203: 'default_bindings' not found.
[INFO ] 2015-Jan-19 16:09:39 src\SharedState.cpp:238: Loading current input bindings.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:207: File found: 57 byte(s).
[INFO ] 2015-Jan-19 16:09:40 src\DeviceManager.cpp:157: Opening MIDI device (pass=0, id=0)
[INFO ] 2015-Jan-19 16:09:40 src\DeviceManager.cpp:157: Opening MIDI device (pass=1, id=0)
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:207: File found: 83134 byte(s).
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'colors' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'language' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'metadata_games' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'metadata_gmajor' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'metadata_exercises' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:203: 'metadata_classical' not found.
[INFO ] 2015-Jan-19 16:09:40 src\UserSettings.cpp:207: File found: 143263 byte(s).
[INFO ] 2015-Jan-19 16:09:40 src\main.cpp:515: Checking if MIDI volume is muted or too quiet.
[INFO ] 2015-Jan-19 16:09:40 src\main.cpp:543: Initializing FreeImage library
[INFO ] 2015-Jan-19 16:09:40 src\main.cpp:546: Using FreeImage version 3.15.4
[INFO ] 2015-Jan-19 16:09:40 src\main.cpp:621: Setting state size: 1000x710
[INFO ] 2015-Jan-19 16:09:40 src\main.cpp:625: Starting up GDI+
[INFO ] 2015-Jan-19 16:09:40 src\RendererBackendOpenGl.cpp:85: Creating OpenGL rendering backend.
[INFO ] 2015-Jan-19 16:09:40 src\RendererBackendOpenGl.cpp:114: Initializing window class
[INFO ] 2015-Jan-19 16:09:40 src\RendererBackendOpenGl.cpp:130: Registering window class
[INFO ] 2015-Jan-19 16:09:40 src\RendererBackendOpenGl.cpp:146: Creating main application window.
[INFO ] 2015-Jan-19 16:09:40 src\CompatibleSystem_win32.cpp:102: Touch screen detected! Registering for Windows touch events.
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:165: Window pixel format: 5
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:37: OpenGL info:
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:38: - Vendor: Intel
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:39: - Renderer: Intel(R) HD Graphics
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:40: - Version: 4.0.0 - Build 10.18.10.3408
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:41: - Extensions: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_queries GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_vertex_attrib_binding GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_debug_output GL_KHR_debug GL_ARB_arrays_of_arrays GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_robustness GL_EXT_texture_sRGB_decode
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:177: Showing application window.
[INFO ] 2015-Jan-19 16:09:41 src\RendererBackendOpenGl.cpp:180: Update window to force refresh.
[INFO ] 2015-Jan-19 16:09:41 src\main.cpp:672: Creating startup screen.
[ERROR] 2015-Jan-19 16:09:41 src\main.cpp:180: Synthesia detected a problem and must close:

Couldn't find control 'settingsList'.

If you don't think this should have happened, please
contact us at support@synthesiagame.com and
describe what you were doing when the problem
occurred. Thanks for your help!

Please attach the following log file to the email:
C:\Users\malik\AppData\Roaming\Synthesia\log.txt
User avatar
Laserbeak43
Posts: 102

Post by Laserbeak43 »

Just deleted the Roaming folder and it opened :)
User avatar
stephenhazel
Posts: 223

Post by stephenhazel »

you mean you deleted JUST the synthesia folder under roaming, right?

otherwise you probably get to reinstall a buuunch of programs that you just wrecked :)
Nicholas
Posts: 13137

Post by Nicholas »

stephenhazel wrote:you mean you deleted JUST the synthesia folder under roaming, right?
I know, that sounded pretty creepy. Be careful in those hidden folders! :lol:
Laserbeak43 wrote:I've just installed Synthesia on a brand new computer and tried to run it...
It's a little eerie that it's brand new. Are you sure it had never run Synthesia before? That error sounds like a modding thing that didn't get merged right with the latest version. "settingsList" is the name of a UI element that one of the screens looks for when it's initializing things. If you had an (older) customized ui.xml in the data folder, that would explain it.

That deleting the folder fixed the problem also lends more evidence to it being that kind of problem.
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