License not registering on Mac Book.

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).
  • If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
  • If you have a Logitech webcam and can't get your keyboard/adapter to work, see this post.
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Posts: 5

Post by mettam » 11-24-16 1:41 pm

I paid for the Full Synthesia on my iPad. I've tried to connect it to my iPad, sometimes it connects sometimes it doesn't and I have tried different cables too, same problem.
Now I am trying to connect via my Mac Book and it connects fine. But I am told I need to purchase a license. I just purchased a full license!?

Can someone help me with this. I need use the license on the Mac Book too.

Posts: 12289

Post by Nicholas » 11-25-16 3:44 am

Apple's rules make the iPad unlock separate from all our other platforms (PC/Mac/Android) unfortunately. Details here.

If we could, it would be a single unlock. It would make things a lot easier for us and all our users. Sorry! (You can contact Apple for a refund on the iPad in-app purchase, and then buy the PC/Mac/Android version from our site. It's not especially convenient, but it's a workaround.)

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