Note labeling incorrect

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).

If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
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SwordL
Posts: 3

Post by SwordL »

OS: Android 6.0.1 Game Version: 10.4.4377

Okay, so I opened up synthesia and went on to freeplay.
I saw this:
Spoiler:
Screenshot_2017-11-07-17-22-40.png
Screenshot_2017-11-07-17-22-40.png (118.93 KiB) Viewed 3715 times
I tried to unistall and reinstall, but I got this:
Spoiler:
Reinstall.png
Reinstall.png (122.61 KiB) Viewed 3715 times
If you can help, please do so.
Thanks!
Nicholas
Posts: 13138

Post by Nicholas »

That is... very interesting behavior.

Can you tell me a little more about your Android hardware? Would you happen to know the brand and model of your device?
SwordL
Posts: 3

Post by SwordL »

Okay,
Phone: Samsung Galaxy S5
Model: SM-G900T

...I don't really know what to specify for hardware
Nicholas
Posts: 13138

Post by Nicholas »

That's for the info.

We just started a roll-out for an update that should fix this. You should get it in the next day or two. Once you see "10.4.4393" at the lower-right on the title screen (and NOT "10.4.4391"), the problem shouldn't happen anymore.
SwordL
Posts: 3

Post by SwordL »

Okay, so I just got the update and the white keys are perfectly fine now. The last problem is that I'm on "English note names (C, C#, D)" but the sharp/flat keys don't have any labels.
Screenshot_2017-11-17-15-50-06.png
Screenshot_2017-11-17-15-50-06.png (121.96 KiB) Viewed 3648 times
Nicholas
Posts: 13138

Post by Nicholas »

That's due to one of our new options. You can go back to the old behavior by doing the following:

Settings --> Gameplay --> Note Labels --> Show All.
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