Second PC Will Not Stay unlocked

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).

If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
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Spongy
Posts: 4

Post by Spongy »

Hi, First post here
Thanks for Synthesia!
I purchased a unlock code at the synthesia web site.
I unlocked my PC Surface tablet, which stays unlocked.
I unlocked my other PC, it unlocks, but every time I restart the program on that computer
the program reverts to its unlocked state.
Any advice on what is happening here and how to fix it?

Thanks
Nicholas
Posts: 13135

Post by Nicholas »

Sorry for the trouble. It sounds like Synthesia might be having trouble saving its data files when the app is closed on the second computer.

Can you tell me anything about your other PC? (You wouldn't happen to be part of the Windows 10 Insider Program that gets early versions of Windows updates, would you?) Do you have any specialty or out of the ordinary software running on it (even an aggressive virus scanner?) that might be able to cause that sort of trouble?

Please let me know if anything comes to mind. Thanks!
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