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Video Creator crash on Mac

PostPosted: 07-13-18 9:09 pm
by fablau
Hello,
I just purchased Synthesia and I wanted to try the Video Creator application, but it crashes every time I try it.

I define the MIDi file, then click on the Export button, Save... and it crashes.

Any ideas? I am on Mac OS 10.12.6

Thanks.

Fab.

Re: Video Creator crash on Mac

PostPosted: 07-15-18 12:31 pm
by Nicholas
Hmm, we don't often hear about crashes on the Mac side.

I know there has been a bit of trickiness in the past with Retina displays. If you right-click the app and go to "Get Info" and then tick the "Open in Low Resolution" box, does that prevent the crash after the next time you open it?

Re: Video Creator crash on Mac

PostPosted: 07-15-18 12:59 pm
by fablau
Yes, that made the trick! It works now!

Thank you very much ;)

Fab.