Video Creator crash on Mac

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).
  • If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
  • If you have a Logitech webcam and can't get your keyboard/adapter to work, see this post.
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Posts: 2

Post by fablau » 07-13-18 9:09 pm

I just purchased Synthesia and I wanted to try the Video Creator application, but it crashes every time I try it.

I define the MIDi file, then click on the Export button, Save... and it crashes.

Any ideas? I am on Mac OS 10.12.6



Posts: 12291

Post by Nicholas » 07-15-18 12:31 pm

Hmm, we don't often hear about crashes on the Mac side.

I know there has been a bit of trickiness in the past with Retina displays. If you right-click the app and go to "Get Info" and then tick the "Open in Low Resolution" box, does that prevent the crash after the next time you open it?

Posts: 2

Post by fablau » 07-15-18 12:59 pm

Yes, that made the trick! It works now!

Thank you very much ;)


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