Video Creator crash on Mac

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).

  • If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
  • If you have a Logitech webcam and can't get your keyboard/adapter to work, see this post.

Postby fablau » 07-13-18 9:09 pm

Hello,
I just purchased Synthesia and I wanted to try the Video Creator application, but it crashes every time I try it.

I define the MIDi file, then click on the Export button, Save... and it crashes.

Any ideas? I am on Mac OS 10.12.6

Thanks.

Fab.
fablau
 
Posts: 2

Postby Nicholas » 07-15-18 12:31 pm

Hmm, we don't often hear about crashes on the Mac side.

I know there has been a bit of trickiness in the past with Retina displays. If you right-click the app and go to "Get Info" and then tick the "Open in Low Resolution" box, does that prevent the crash after the next time you open it?
Nicholas
 
Posts: 11752

Postby fablau » 07-15-18 12:59 pm

Yes, that made the trick! It works now!

Thank you very much ;)

Fab.
fablau
 
Posts: 2


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