Synthesia UI on Android phone often unresponsive

Trouble with Synthesia, your keyboard, or adapter? Think you found a bug?
When describing problems, always mention your OS and game version (shown at the bottom of the title screen).

  • If your keyboard has USB or MIDI ports, there is a tremendously high chance (>99%) it will work with Synthesia. See what you'll need on the keyboards page.
  • If you have a Logitech webcam and can't get your keyboard/adapter to work, see this post.

Postby olkhov » 10-08-18 3:45 pm

I have connected my Roland FP30 via USB to a Huawei P Smart phone, Android 8. Everything seems working but some UI elements, like Continue, Synthesia, Back and many others are rather unresponsive to touches. Every time I press those there is no visual feedback, and I need to press any key on piano to get the touch do its work on the phone. Feels like USB communication is in the way of UI somehow. Is this normal, or just bad luck with this HW configuration?

Thank you.
olkhov
 
Posts: 17

Postby Nicholas » 10-09-18 3:47 am

If you opt into the beta (here) and try out the 10.5 update, does that fix the problem?
Nicholas
 
Posts: 11755

Postby olkhov » 10-09-18 2:15 pm

It's much better now - so much that it actually became usable on my setup.

Thank you.
olkhov
 
Posts: 17

Postby olkhov » 10-21-18 2:33 am

Confirming again that 10.5 is much better. I have to say though that connection to piano (Huawei P Smart phone to Roland FP30) gets lost when

- screen goes off, manually or automatically
- usb cable is disconnected and reconnected

Sometimes restarting the app helps, but not always. Last time (there was no output, input worked - strangely enough) I had to power-cycle the piano and reboot the phone.

Another thing - if I disconnect the usb cable while screen is off then when I wake up the phone the UI is completely of the track - need to restart the app.

Is there a place for beta-testers where they could submit tickets?
olkhov
 
Posts: 17

Postby Nicholas » 11-08-18 3:35 am

olkhov wrote:Is there a place for beta-testers where they could submit tickets?

Somewhere in Google Play they've got an option to "submit beta feedback" and I try to check that as best I can, but honestly my most-frequented place (and the least likely to fall through the cracks) is this forum. The best place for beta feedback is usually right in the announcement topic in the Development Updates section of the forum.
Nicholas
 
Posts: 11755


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